Shipping policy
At Crest Footwear, we're proud to serve customers across the United States with reliable and efficient shipping. Please read below for everything you need to know about how we ship your favorite finds.
1. General Shipping Information
We currently ship throughout the United States.
Shipping options, costs, and delivery times may vary depending on your location and the size/weight of your order.
2. Processing Time
Orders are typically processed within 1–2 business days (Monday to Friday), excluding weekends and holidays.
During peak seasons or promotional events, processing times may be slightly longer. We'll keep you informed of any delays.
3. Shipping Rates
Free Shipping – We offer free shipping on all orders, with no minimum purchase.
4. Estimated Delivery Times
Here's what to expect once your order is processed:
- Processing Time: 1–2 business days (Monday to Friday)
- Transit Time: 5–8 business days (Monday to Friday)
- Total Delivery Time: 6–10 business days
- Order Cutoff Time: 6:00 PM
- Time Zone: EST (New York Time)
Please note: Delivery times are estimates and may be affected by carrier delays, extreme weather conditions, holidays, or other circumstances outside our control.
5. Shipping Restrictions
We do not ship to PO Box addresses, military addresses (APO/FPO/DPO), or restricted areas. Certain items may also be subject to shipping restrictions depending on applicable U.S. regulations or carrier restrictions.
6. Failed Delivery or Returned Packages
In the event of failed delivery attempts, incorrect address information, or undelivered packages, orders may be returned to us.
We will contact you if this occurs and arrange a new shipment where applicable. Additional shipping costs may apply.
7. Lost or Damaged Packages
If your package is lost or damaged in transit, please contact us as soon as possible at support@crest-footwear.com.
We will work with you and the carrier to investigate the issue and find a solution as soon as possible.
8. Shipping Policy Updates
We may update our Shipping Policy from time to time to reflect changes to our shipping practices or to improve our service. The latest version will always be available on this page.
Last updated: September 9, 2026
9. Contact Information
Store name: Crest Footwear
Company name: [input company name here]
Company Address: [input company address here]
Warehouse Address: [input warehouse address here]
Company nr.: [input company nr here]
Phone: [input phone here]
Email: support@crest-footwear.com
Monday to Friday | 09:00 – 17:00 (EST)
Weekends | Closed
We aim to respond to your inquiries within 24 hours.